Frequently Asked Questions (FAQs)

We charge $240 for a 60-minute session with a registered clinical psychologist. We also do fee scaling/concession rates if you are eligible.

You may be able to claim therapy fees through your insurance or employee benefits, depending on your provider’s coverage. It’s a good idea to check directly with your insurer or HR department. We’ll be happy to provide an invoice or any supporting documents you might need for your claim.

To make mental health care more accessible, we are committed to offer a fee scaling to those who are unable to afford the full fee.

A limited number of reduced-fee slots are available for students, individuals who are currently unemployed, or those experiencing temporary financial hardship.

Reduced rates are offered on a case-by-case basis and reviewed periodically to ensure fairness and sustainability. Please reach out to us if you think you meet the requirements.

Yes! You’re welcome to bring someone along to your first session if it helps you feel more comfortable. However, as therapy is a personal process, your therapist will typically spend most of the session speaking with you directly. In some cases, it may be helpful to include your support person briefly at the start or end of the session to provide context or ease the transition.

Many people aren’t sure where to start, and that’s perfectly okay! Your therapist will guide you through the process. Often, this unfolds naturally once you begin talking.

The length of therapy varies depending on several factors, including the nature and severity of presenting issues, your engagement during sessions, therapy approaches, etc.

Some clients find that a few sessions are enough to gain clarity or develop specific skills, while others benefit from longer-term therapy to explore deeper patterns and make lasting changes.

We will review your goals and progress regularly, so you’ll have a clearer sense of how many sessions may be helpful for you.

It is our professional and ethical duties to keep your discussion with your therapist private and confidential.

Your private information including personal details and session notes are stored on an electronic management system that is HIPAA-compliant.